[0.13.0] crash on startup

JerryLive · Post by **JerryLive** » Tue Jun 28, 2016 1:19 am

Both steam and clean install from download fail.
Steam Log:

0.000 2016-06-27 20:10:05; Factorio 0.13.0 (Build 22782, win64, steam)
   0.000 Operating system: Windows 10 
   0.000 Not rotating logs.
   0.000 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.000 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.000 Write data path: C:/Users/ricej/AppData/Roaming/Factorio
   0.000 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.015 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255] [DXT: false]
   0.018 Available display adapters: 2
   0.018  [0]: \\.\DISPLAY1 - AMD Radeon R9 200 Series {0x8080005, [0,0], 1920x1080, 32bit, 60Hz}
   0.018  [6]: \\.\DISPLAY7 - Intel(R) HD Graphics 4600 {0x8000001, [1920,51], 1280x1024, 32bit, 60Hz}
   0.019 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.204 Initialised OpenGL:[0] AMD Radeon R9 200 Series; driver: 4.5.13440 Compatibility Profile Context 16.200.1025.0
   0.220     Video memory size (total/current available): 3072/3055 MB
   0.221 Error CrashHandler.cpp:183: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7AE3D16E3)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7AE3D16E3)
00007FF7AE3D16E3 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADA718A4)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADA718A4)
00007FF7ADA718A4 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADA71082)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADA71082)
00007FF7ADA71082 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADEDB8EC)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADEDB8EC)
00007FF7ADEDB8EC (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADEDBF5F)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADEDBF5F)
00007FF7ADEDBF5F (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7AE4D7495)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7AE4D7495)
00007FF7AE4D7495 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7AE5AAF04)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7AE5AAF04)
00007FF7AE5AAF04 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7AE4AB9D0)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7AE4AB9D0)
00007FF7AE4AB9D0 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF97C5B9AFD)
00007FF97C5B9AFD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF97C544FE9)
00007FF97C544FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF97C5B8C0A)
00007FF97C5B8C0A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF95B2B70DF)
00007FF95B2B70DF (atig6txx): (filename not available): DisableSubmitThread
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF95B2AFCE5)
00007FF95B2AFCE5 (atig6txx): (filename not available): DisableSubmitThread
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF95B2AE355)
00007FF95B2AE355 (atig6txx): (filename not available): XopOpenLinkedAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF95B2A7C6E)
00007FF95B2A7C6E (atig6txx): (filename not available): SetThunkProxyBypassMode
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006C0ECAD4)
000000006C0ECAD4 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006C0BF853)
000000006C0BF853 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006C0C81B9)
000000006C0C81B9 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006D056167)
000000006D056167 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006D00D4CE)
000000006D00D4CE (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006C1D1068)
000000006C1D1068 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006CE1E19A)
000000006CE1E19A (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006C0A0121)
000000006C0A0121 (atio6axx): (filename not available): atiPPHSN
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADB7A352)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADB7A352)
00007FF7ADB7A352 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADB7913F)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADB7913F)
00007FF7ADB7913F (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADA6CB97)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADA6CB97)
00007FF7ADA6CB97 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADA6985D)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADA6985D)
00007FF7ADA6985D (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADEE1FF0)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADEE1FF0)
00007FF7ADEE1FF0 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7ADEE96AF)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7ADEE96AF)
00007FF7ADEE96AF (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF7AE4899CC)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7AE4899CC)
00007FF7AE4899CC (Factorio): (filename not available): (function-name not available)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF979C38102)
00007FF979C38102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF97C56C5B4)
00007FF97C56C5B4 (ntdll): (filename not available): RtlUserThreadStart
   0.338 Error Util.cpp:77: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.


Non-Steam Log
   0.001 2016-06-27 20:17:59; Factorio 0.13.0 (Build 22782, win64, alpha)
   0.001 Operating system: Windows 10 
   0.001 Program arguments: "C:\Program Files\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: C:/Program Files/Factorio/data
   0.001 Write data path: C:/Users/ricej/AppData/Roaming/Factorio
   0.001 Binaries path: C:/Program Files/Factorio/bin
   0.014 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255] [DXT: false]
   0.016 Available display adapters: 2
   0.016  [0]: \\.\DISPLAY1 - AMD Radeon R9 200 Series {0x8080005, [0,0], 1920x1080, 32bit, 60Hz}
   0.016  [6]: \\.\DISPLAY7 - Intel(R) HD Graphics 4600 {0x8000001, [1920,51], 1280x1024, 32bit, 60Hz}
   0.016 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.140 Initialised OpenGL:[0] AMD Radeon R9 200 Series; driver: 4.5.13440 Compatibility Profile Context 16.200.1025.0
   0.152     Video memory size (total/current available): 3072/3055 MB
   0.152 Error CrashHandler.cpp:183: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF6272445E3)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6272445E3)
00007FF6272445E3 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF6268D1884)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6268D1884)
00007FF6268D1884 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF6268D1062)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6268D1062)
00007FF6268D1062 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF626D457CC)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF626D457CC)
00007FF626D457CC (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF626D45E3F)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF626D45E3F)
00007FF626D45E3F (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF62734A985)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF62734A985)
00007FF62734A985 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF62742092B)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF62742092B)
00007FF62742092B (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF62731EEB0)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF62731EEB0)
00007FF62731EEB0 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF97C5B9AFD)
00007FF97C5B9AFD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF97C544FE9)
00007FF97C544FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF97C5B8C0A)
00007FF97C5B8C0A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF95CA970DF)
00007FF95CA970DF (atig6txx): (filename not available): DisableSubmitThread
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF95CA8FCE5)
00007FF95CA8FCE5 (atig6txx): (filename not available): DisableSubmitThread
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF95CA8E355)
00007FF95CA8E355 (atig6txx): (filename not available): XopOpenLinkedAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF95CA87C6E)
00007FF95CA87C6E (atig6txx): (filename not available): SetThunkProxyBypassMode
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006CFECAD4)
000000006CFECAD4 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006CFBF853)
000000006CFBF853 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006CFC81B9)
000000006CFC81B9 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006DF56167)
000000006DF56167 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006DF0D4CE)
000000006DF0D4CE (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006D0D1068)
000000006D0D1068 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006DD1E19A)
000000006DD1E19A (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000006CFA0121)
000000006CFA0121 (atio6axx): (filename not available): atiPPHSN
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF6269D8F22)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6269D8F22)
00007FF6269D8F22 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF6269D7D0F)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6269D7D0F)
00007FF6269D7D0F (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF6268CCB77)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6268CCB77)
00007FF6268CCB77 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF6268C97C9)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6268C97C9)
00007FF6268C97C9 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF626D4BED3)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF626D4BED3)
00007FF626D4BED3 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF626D53711)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF626D53711)
00007FF626D53711 (Factorio): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FF6272FCEDC)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6272FCEDC)
00007FF6272FCEDC (Factorio): (filename not available): (function-name not available)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF979C38102)
00007FF979C38102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF97C56C5B4)
00007FF97C56C5B4 (ntdll): (filename not available): RtlUserThreadStart
   0.252 Error Util.cpp:77: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.

JerryLive · Post by **JerryLive** » Tue Jun 28, 2016 1:44 am

Has something to do with the second display running on the Intel driver. I disabled that display adapter and Factorio was able to run. I did also try update the intel driver but that did not solve the problem.
0.018 [6]: \\.\DISPLAY7 - Intel(R) HD Graphics 4600 {0x8000001, [1920,51], 1280x1024, 32bit, 60Hz}

Post by **Koub** » Tue Jun 28, 2016 6:41 am

Try running with this added to your config.ini file :

Code: Select all

skip-vram-detection=true

Post by **Loewchen** » Tue Jun 28, 2016 8:46 am

I assume duplicate of: viewtopic.php?f=182&t=27136

JerryLive · Post by **JerryLive** » Wed Jun 29, 2016 4:37 am

Getting the same error with that added to the config.ini file in C:\Users\ricej\AppData\Roaming\Factorio\config. Note: I am fine with disabling the display adapter as a work around until you have time to apply a fix.

JerryLive · Post by **JerryLive** » Thu Jun 30, 2016 1:09 am

OK so dug a bit deeper and it seems this works for the Steam version but the installed version still has the same issue. Just assuming I am updating the wrong config file for the installed client. Thanks.

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