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Game crashed while saving

Posted: Sun Apr 12, 2026 1:09 am
by beargit
Game crashed while saving. This is the 3rd or 4th time this game has crashed in 400 hours of play, I don't have logs from previous crashes. I will post future ones.

Attached, log, dump, mod_list and the latest save.

Re: Game crashed while saving

Posted: Sun Apr 12, 2026 2:11 am
by Loewchen
Likely unstable hardware, see 114778. If you find a way to reproduce this let us know.

Re: Game crashed while saving

Posted: Sun Apr 12, 2026 11:53 am
by pioruns
Since crash happened during I/O write, I suggest to check Windows Journal, System tab, for I/O errors. Filter for errors, and scroll until you find exact timeframe when crash happened.
Also, analyse SMART attributes for your drive, and do SMART Long Test.

Re: Game crashed while saving

Posted: Mon Apr 13, 2026 2:19 pm
by beargit
Only errors at that time were related to Windows Gamebar. SMART says drive is okay. I don't think I can rule out hardware. I think the I/O MIGHT be a red herring because we have had multiple crashes over the 100s of hours and it never crashed on a save before. I reported this because it happened on a save but there might be some catastrophe bias (I lost 15 minutes of gameplay instead of the average 7.5).

Here's the windows GameBar log:
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 4/11/2026 8:57:51 PM
Event ID: 10010
Task Category: None
Level: Error
Keywords: Classic
User: USER
Computer: DESKTOP-K6UP124
Description:
The server Windows.Gaming.GameBar.PresenceServer.Internal.PresenceWriter did not register with DCOM within the required timeout.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2026-04-12T00:57:51.2497892Z" />
<EventRecordID>92607</EventRecordID>
<Correlation ActivityID="{2cb47a1c-48df-4fab-9586-8f3e97a03286}" />
<Execution ProcessID="1348" ThreadID="15668" />
<Channel>System</Channel>
<Computer>DESKTOP-K6UP124</Computer>
<Security UserID="S-1-5-21-85969132-809810148-557278701-1001" />
</System>
<EventData>
<Data Name="param1">Windows.Gaming.GameBar.PresenceServer.Internal.PresenceWriter</Data>
</EventData>
</Event>

Re: Game crashed while saving

Posted: Mon Apr 13, 2026 2:36 pm
by Loewchen
Looks to me like the state of the electric network got corrupted in memory and when trying to serialize it it crashed. So I'd expect it to be a memory or cpu issue. The gamebar thing I don't see as related.

Re: Game crashed while saving

Posted: Mon Apr 13, 2026 4:52 pm
by pioruns
Next step will be stress testing CPU and RAM.

Please run Memtest86+ and Prime95. You can find them here:

https://memtest.org/
https://www.mersenne.org/download/

Run each test until PASS, or overnight.

Re: Game crashed while saving

Posted: Fri Apr 17, 2026 2:07 pm
by beargit
Ran both tests for RAM and CPU. No errors for either.

Re: Game crashed while saving

Posted: Sat Apr 18, 2026 9:12 am
by pioruns
Could be one-off then, a random bit-flip, so rare that you can't see that in daily use. Non-ECC memory may be culprit here. You cannot prevent or ever fix that, unless you move to ECC memory in the future.