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[0.9.8] Game keeps crashing on startup after update

Posted: Sat Jul 19, 2014 10:59 am
by zackiz
Problem signature:
So, I have this wierd issue the basically stops me form getting the newest version.

The game keeps crashing on startup. Not always but there is some sort of pattern.

1. It always crashes when I start up the game for the first time after at startup of the comupter. All I do here is close the app when the "crash" window comes up and restart the game. Works fine now.

2. When the game starts, it ofc asks me if I want to updaet to the newest version. That I want so I click "Update Now". The updae gests downloaded fine and the game restarts. When teh game tried to start again, it crashes 100% of the times and the update fails. When I then start the game again, it asks me if I want to update and the process just repetes.

Beacuse I'm on 0.9.8 and that is the lastest version to download manually on the website, I'm basically stuck on 0.9.8.

Here is the crashreport I get:

Problem Event Name: APPCRASH
Application Name: Factorio.exe
Application Version: 0.0.0.0
Application Timestamp: 5391de8e
Fault Module Name: nvd3dumx.dll
Fault Module Version: 9.18.13.4043
Fault Module Timestamp: 539a4216
Exception Code: c0000005
Exception Offset: 000000000079f1c2
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1053
Additional Information 1: ef8f
Additional Information 2: ef8f21c8487659c7b746b328fc519267
Additional Information 3: 8902
Additional Information 4: 890255b1bedb50a9a8990b5964d6f772

Re: Game keeps crashing on startup

Posted: Sat Jul 19, 2014 11:11 am
by jeroon
zackiz wrote: Beacuse I'm on 0.9.8 and that is the lastest version to download manually on the website, I'm basically stuck on 0.9.8.
No help from me on the crashes, but you can download all new versions if you click "experimental release", next to "Download", it takes you to https://www.factorio.com/download/experimental :)

Re: Game keeps crashing on startup

Posted: Sat Jul 19, 2014 11:19 am
by zackiz
Thanks you a lot. I have totally missed that. Downloading now so hopefully it will help.

Re: Game keeps crashing on startup

Posted: Sat Jul 19, 2014 11:46 am
by zackiz
Game still crashes 100% when I erstart after an update but atleast now I have the latest version.

Re: Game keeps crashing on startup

Posted: Sat Jul 19, 2014 12:44 pm
by FishSandwich
zackiz wrote:Fault Module Name: nvd3dumx.dll
I'm not sure, but this suggests it might be the graphics driver causing the crash? Try updating your graphics drivers.

Re: Game keeps crashing on startup

Posted: Sat Jul 19, 2014 12:55 pm
by zackiz
Thought so too, have done a normal reinstall and even a clean reinstall, same problem.

Re: Game keeps crashing on startup

Posted: Mon Jul 21, 2014 12:29 pm
by cube
This is definitely a bug, moving to bug reports. Could you please post the game log after the crash? It is called factorio-current.log and is placed next to your saves and mods directories.

Re: Game keeps crashing on startup

Posted: Mon Jul 21, 2014 4:12 pm
by zackiz
I will as soon as it crashes again.

Re: [0.9.8] Game keeps crashing on startup after update

Posted: Wed Jul 23, 2014 8:20 am
by kovarex
We did some updater fixes, and update from 0.10.2 -> 0.10.3 should be working fine, so I'm moving this to resolved bugs.

Let us know if it doesn't work anyway.