Factorio Forums

Hi,

I was updating my System (Windows10 & Nvidia), if i now try to start the Game it crashes instantly.
After reinstalling (via steam) i switched to 0.16 wich worked, but if i try to use 0.17.latest it crashes.

I attached the logs, hope it helps.


Kind regards

Hello, try to
1) Reboot your computer
2) Update also Intel graphics drivers: https://downloadcenter.intel.com/downlo ... uct=126790

done, but still crashing

In that case, it's time for workaround - open Factorio properties in Steam Library and set launch options to

this option give the sam result...

i found out, that, if i disconnect my additional monitors, the game starts as suggested, but not with them

phunatique wrote: Wed Aug 28, 2019 2:23 pm this option give the sam result...

i found out, that, if i disconnect my additional monitors, the game starts as suggested, but not with them

Can you post log from crash with --force-opengl launch options set?

sure, logs attached.

i switch my primary screen to the Laptopscreen, and ist starts, but it crashes if one of my other monitors is primary

Ah, displaylink. I haven't used something like that in about 7 or 8 years. When I encountered something like that, it was not an ideal setup because it was a hacky piece of hardware piggybacking on the graphics card, and I don't recall the brand that it was. Maybe it's gotten better in recent years, but my guess would be (like in my experience back then), for Factorio, that it's an edge case of supporting uncommon hardware which has more than one custom use, which then becomes supporting one thing in a variety of different configurations which can change on a whim. I had to just say "sorry, you'll have to do this thing the normal way" to the person I was helping.

Ah, it's not DisplayPort.
Anyhow, since OpenGL crashes inside dxgi.dll the same way as when we call dxgi.dll to create DirectX device, I don't think there is anything we can do to avoid the crash.
It is either some problem in dxgi.dll (so bug in Windows), or problem with whatever DXGI uses (which is usually device drivers). Can you update drivers for your DisplayLink device? Do you use DisplayLink USB Graphics Software (https://www.displaylink.com/downloads/windows)? If so, it might be worth updating also.

Just a quick check, since it hadn't been mentioned: one thing I found that caused DXGI crashes was that some in-game overlay apps, and some "overclocking / tuning" things like RivaTuner would cause a crash there. They used hooks that broke some driver or other assumption about the state of things.

So if you have anything like that installed, I'd also try updating or disabling those, and see if the problem persists.