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[Website] No error message when using existing account name on signup

Posted: Sun Jan 12, 2020 9:49 am
by maxmustermann
Good morning,

i cannot signup at www.factorio.com/signup with any of theese browsers, all on a current version: Firefox, Chrome, Safari
Tested on MacOS 10.13. I also tested current Firefox in a Windows 10 VM with the same result.

The site just refreshes when clicking signup. the POST request is sent to the server and a 200 OK is received, but no message or email and i cannot login with the user details specified there.

Not sure if its a bug on your end or just something weird at my end.

Re: [Website] Can't Sign up

Posted: Sun Jan 12, 2020 12:51 pm
by Loewchen
The name is factorio not fractorio....

Re: [Website] Can't Sign up

Posted: Sun Jan 12, 2020 12:57 pm
by maxmustermann
Oh well sorry for the typo, still i have the same issue.

So what should i do next? I dont see anything thats left for me to try, for me it looks like the issue is at the website's end :/
Maybe someone could try it too to see if it works?

Re: [Website] Can't Sign up

Posted: Sun Jan 12, 2020 2:56 pm
by Loewchen
Works flawless for me:
pic
edit:
What you describe seems to be the behavior when using an existing name, try a different account name!

Re: [Website] No error message when using existing account name on signup

Posted: Sun Jan 12, 2020 4:17 pm
by maxmustermann
Oh well, it did work.. Maybe you could add an error that prints something like "This username is already taken"?

Thanks anyways for the tip :)

Re: [Website] No error message when using existing account name on signup

Posted: Mon Jan 13, 2020 2:36 pm
by Sanqui
Sorry for the trouble with the missing error messages, I have fixed it.

Re: [Website] No error message when using existing account name on signup

Posted: Mon Jan 13, 2020 5:12 pm
by maxmustermann
No problem, thank you for fixing it :)