Unable to upload to Galaxy of Fame

[madprophet]

I am getting the following error when I try to upload to the galaxy of fame:

Failed to reach auth server: Code: 401. Error: Given username or email and password do not match any account.

I have linked my steam account with my factorio account. My email is the same on steam and on Factorio. My factorio account recognizes my memberships. I'm not sure what else to do. I have reset my steam password and my factorio account password to ensure they match.

What information do I need to provide for someone to be so kind as to investigate?

[vinzenz]

Please attach the factorio log file of your failed upload attempt

[madprophet]

Of course, please see attached.

[vinzenz]

You're not logged in according to the logs. Can you please check Settings -> Other in Factorio and try to Log in?

11-11-2024, 09-10-29.png (8.71 KiB) Viewed 427 times

[madprophet]

I successfully logged in and tried the upload. Got a different error message, we are getting closer! I have attached a screenshot of the error and new logs.

[vinzenz]

There were a few errors with our CDN provider today, could you please try again.

[madprophet]

Tried several times, still get the same message. But when I re-opened factorio and went to the Galaxy of Fame menu there was a link to my star:

https://factorio.com/galaxy/Calcite%20I ... ta6-1.B1T5

So it appears to have successfully uploaded despite the error. So I suppose we can consider this resolved?

[dragon_gawain]

Hi,

I'm also getting issues with being unable to upload my save file to the galaxy (it is a different issue though).

Screenshot 2024-11-13 215008.png (36.74 KiB) Viewed 250 times

The error 503 shows up before I even try to upload my save file. I've tried a few thing, namely restarting the game (and checking for any updates while I was at it, there were none) as well as restarting my computer. Neither thing fixed the issue.

Also sending the log from my latest attempt to upload.
Any and all help is appreciated! Thanks.

[vinzenz]

Our database provider had an outage last night, please try again.

[dragon_gawain]

Tried again just now and it worked!