Game + Steam crash

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Rotn240
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Game + Steam crash

Post by Rotn240 »

I was told on discord I should report this issue.

now the last few weeks I've had a sudden crash of game and steam out of the blue no error, warning and very limited info in the logs from what I've been told

from what I've been told its just that there is a mention of the game crashing not much else, this has happen roughly about once a day, not sure if it's mod related, yet to test that out but if there were I suppose that would be in the logs.

Crash log:
factorio-current.log
Log for the crash
(776.49 KiB) Downloaded 19 times
System information:
sys info.txt
system information
(817.1 KiB) Downloaded 18 times
wasn't able to get in with my default choice as html as that can't be uploaded here

I tried to google and reach out in discord google took me through the event viewer for application and system where there were no entries around the time of the crash
Loewchen
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Re: Game + Steam crash

Post by Loewchen »

There is nothing about the crash in the log file. I would expect that there is an event for the program closing though.
Rotn240
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Re: Game + Steam crash

Post by Rotn240 »

I've been trying to find one, extensively after I read your reply with filtering for the expected ID's and time frames with no luck.

I did google some more and by default it seems that windows do not log creation and termination of programs, which makes me think that the only clues are in the game logs or steam. For steam I'm not sure which log file to provide some light on this.

I think I'll try to reach out to steam support for some light on this from their side as well even though I don't expect much from them. I'll update when there is an update to give or new clues and more attempts.
Loewchen
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Re: Game + Steam crash

Post by Loewchen »

Steam crashing should create a factorio log entry but it just ends which suggests the OS killing it which should create an error event.
Rotn240
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Re: Game + Steam crash

Post by Rotn240 »

Agreed, I'll look more into it once it happens again. I'll update when it does and about my findings
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Re: Game + Steam crash

Post by Rotn240 »

Loewchen wrote: Mon Dec 08, 2025 7:45 pm Steam crashing should create a factorio log entry but it just ends which suggests the OS killing it which should create an error event.
Think I might have an idea of one possible issue that could be related this.
If I update mod or restart the game I usually getting an error regarding Steam API when I then check steam isn't running anymore. I have not shut down steam manually. but there is another thing I just thought of that I just realized now is that even I shut down the game about an hour ago (as I write this) it still says it's running so I have to restart steam to be able to start up the game again. there was a point today steam had shut down unexpectedly today and I check my event viewer as last we spoke I went to turn on creation and termination aduit. And I couldn't find anything related to any of the common ID's for such event for steam. I haven't had the crash for the game again yet though, I'll provide another log for when that happens
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Re: Game + Steam crash

Post by Rotn240 »

It now both crashed again, there is no audit entry for it either in event viewer either. I turned on audit termination and creation from last time it happend. strange there is no entry of that eitehr. maybe it is my system that is at fault and not game or a program?

Edit:
Just sent a support ticket to steam as well but I doubt they'll be of much help.
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Re: Game + Steam crash

Post by Loewchen »

You can try the non steam version from factorio.com.
Rotn240
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Re: Game + Steam crash

Post by Rotn240 »

think that's my only option at this point, I'll do that after I've gotten a reply from steam to see what they say
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Re: Game + Steam crash

Post by Rotn240 »

Think I giving up on finding the reason for this, I'm moving over to the standalone version on the homepage.
If I still having issues though would unlinking my steam account do anything ? also what would happen to my account here then since I bought Factorio through steam initially
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