[16.11] Crash on: "TransportLine::deactivate"

[Rylant]

I have experienced random crashes lately. Sometimes, the game creates a log and informs me that the game has crashed. Sometimes, my PC hard locks, and I can't get out without cold rebooting my computer. It seems to happen at random times, and not specific to any one action (This time it crashed when I was placing items in my logistics trash slot, it has happened to me before while in a train, and a hard lock once happened in combat, and another time just before the game finished loading; I think it was at 95 percent). There are times when I can play for hours without any issues, and other times when it happens every hour or two. It has only happened in the last week or 10 days, which makes me think that it didn't start happening until the release of 0.16. I have included the most recent save and mod files. This time, it crashed about 10 minutes after loading the game.

Sorry if this is too vague. I hope somebody has some ideas.

Thanks,
Rylant

[Loewchen]

Post the crash dump as well please.

End of log:

Code: Select all

1926.513 Device reset external.
1978.727 Error CrashHandler.cpp:286: Exception Code: c0000005, Address: 0x00007ff785f4529c
ModuleBase: 0x00007ff785d30000, ImageSize: 012e5000, RelativeAddress: 0021529c
1978.727 Error CrashHandler.cpp:292: Access Violation: Write at address 0000000000200008
1978.727 Error CrashHandler.cpp:308: Exception Context:
rax=0000000000000000, rbx=00000000000000c7, rcx=000002b0e25c3cf0,
rdx=0000000000200000, rsi=0000000000000000, rdi=000002b0e25c3cf0,
rip=00007ff785f4529c, rsp=000000afc83aebb8, rbp=00000000004e3370,
 r8=000002b171084e30,  r9=000000afc83aebe0, r10=0000000000000400,
r11=000000afc83aeb30, r12=000002b0e25c3cf0, r13=000002b12f130a31,
r14=000002b0e25c2430, r15=000002b12f1307a0
1978.727 Crashed in C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe (0x00007ff785d30000 - 0x00007ff787015000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-bzoczv\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-bzoczv\src\util\logger.cpp (371): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-bzoczv\src\util\logger.cpp (470): Logger::logStacktrace
c:\cygwin64\tmp\factorio-bzoczv\src\util\crashhandler.cpp (127): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-bzoczv\src\util\crashhandler.cpp (334): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBD5E594F0)
00007FFBD5E594F0 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBD9818508)
00007FFBD9818508 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBD9800F56)
00007FFBD9800F56 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBD9814C3D)
00007FFBD9814C3D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBD978D1B8)
00007FFBD978D1B8 (ntdll): (filename not available): RtlWalkFrameChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBD9813B6E)
00007FFBD9813B6E (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-bzoczv\src\entity\transportline.cpp (1280): TransportLine::deactivate
c:\cygwin64\tmp\factorio-bzoczv\src\entity\splitter.cpp (244): Splitter::resolveSplitting
c:\cygwin64\tmp\factorio-bzoczv\src\entity\splitter.cpp (313): Splitter::updateTransportLines
c:\cygwin64\tmp\factorio-bzoczv\src\entity\splitter.cpp (304): Splitter::updateTransportLines
c:\cygwin64\tmp\factorio-bzoczv\src\map\map.cpp (1236): Map::update
c:\cygwin64\tmp\factorio-bzoczv\src\game.cpp (153): Game::update
c:\cygwin64\tmp\factorio-bzoczv\src\scenario\scenario.cpp (822): Scenario::update
c:\cygwin64\tmp\factorio-bzoczv\src\mainloop.cpp (985): MainLoop::gameUpdateStep
c:\cygwin64\tmp\factorio-bzoczv\src\mainloop.cpp (852): MainLoop::gameUpdateLoop
c:\cygwin64\tmp\factorio-bzoczv\src\util\workerthread.cpp (36): WorkerThread::loop
c:\program files (x86)\microsoft visual studio\2017\community\vc\tools\msvc\14.12.25827\include\thr\xthread (232): std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl RazerChromaWindowsSDKImpl::*)(void) __ptr64,RazerChromaWindowsSDKImpl * __ptr64>,std::default_delete<std::tuple<void (__cdecl RazerChromaWindowsSDKImpl::*)(void) __ptr64,RazerChromaWindowsSDKImpl * __ptr64> > > >::_Go
c:\program files (x86)\microsoft visual studio\2017\community\vc\tools\msvc\14.12.25827\include\thr\xthread (211): std::_Pad::_Call_func
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBD9491FE4)
00007FFBD9491FE4 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBD97DEF91)
00007FFBD97DEF91 (ntdll): (filename not available): RtlUserThreadStart
1979.827 Error CrashHandler.cpp:128: Map tick at moment of crash: 5124976
1979.827 Error Util.cpp:67: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
1998.108 Creating crash dump.
1998.269 CrashDump success

[Rylant]

Sorry Loewchen. Was the .log file not the crash dump file? Is there a way to create a crash dump file? I have looked around here and can't seem to find out how to get it. I am not sure how to create a crash dump if that wasn't it.

Sorry,
Rylant

[Zavian]

There should be a file named factorio-dump.dmp or factorio-previous-dump.dmp in the same directory as the log file.

[Rylant]

Thanks all. Up until last night, my PC had only hard froze while playing Factorio. However, last night, my PC froze while I was surfing the internet. I reformatted my hard drive and installed drivers. This morning, I installed steam and Factorio, and was playing around (All of my saves were still there, however, my blueprints were gone! Ouch). My PC hard froze again. It leads me to think that there is a potential hardware issue.

Thanks for the assistance, I am now trying to figure the issue and I am fairly convinced that this isn't Factorio related.

Rylant