I keep getting "error" whenever I try logging in through steam on the website

[schustirr]

I am log on in game however can't log in to steam on the website.

09-28-2025, 17-53-11.png (19.63 KiB) Viewed 127 times

I have tried multiple things such as trying the steam app qr code scanner, clearing website cookies, logging out in game, tried making a factorio account (this account) and then linking, tried to log in with the username I used in-game but then get the error saying this account has no password and told to link it to my steam account but I cant.
I don't know what to do so I hope someone has a solution

[eugenekay]

According to the Help Page you should try sending an email to support@factorio.com.

Good Luck!

[schustirr]

According to the Help Page you should try sending an email to support@factorio.com.

Good Luck!

Thanks, I'll try this. Let you know if it works